The data controller is GĂINĂ NICOLETA-RALUCA PERSOANĂ FIZICĂ AUTORIZATĂ, trading under the TENIRAL brand. This policy applies to the data you submit through the contact form or the initial assessment form.
Separately from form data, the website also uses Google Analytics for traffic statistics, but only if you choose to accept Analytics cookies. Full details on these cookies are available in the Cookie policy.
Data we collect
- your full name;
- your business name, if you choose to provide it;
- your email address and, optionally, your phone number;
- the project type and existing website address, where relevant;
- your message and any project information you choose to send us;
- your agreement or acknowledgement relating to this policy, when requested by the form;
- technical data strictly necessary for secure delivery and abuse prevention.
Fields marked as optional are not required to submit your request. Please do not include sensitive personal data or information that is not necessary to assess your project.
Why we use it
We use the data to receive and assess your request, reply to you, ask for clarification and, where relevant, prepare an estimate or proposal for your project. We do not use data from these forms for marketing communications without separate permission.
Legal basis
Processing required to respond to an enquiry about a potential project is generally based on taking steps at your request before entering into a contract. Where we separately ask for your consent for a specific use, that processing is based on consent and you may withdraw it at any time.
Who may receive the data
The data is accessed by TENIRAL and, only to the extent necessary for the form to work, by the relevant technical providers. The website uses Resend as its email delivery provider; information from the form is sent to Resend so the message can be delivered.
Before launch, the contractual relationship with the provider, processing locations and safeguards for any transfer outside the European Economic Area must be verified and documented.
How long we keep the data
Enquiries that do not lead to a contract are kept for the duration of the discussion and normally for no longer than 12 months after the last interaction, after which they are deleted or anonymised. If a contractual relationship begins, relevant information may be kept for the periods required by contractual, accounting or legal obligations.
These periods must be reflected in an actual deletion procedure and legally confirmed before publication.
Your rights
Depending on the circumstances and applicable legal basis, you may request:
- access to your personal data and a copy of it;
- rectification of inaccurate data or completion of incomplete data;
- erasure, where the legal conditions are met;
- restriction of processing and, where applicable, objection to processing;
- data portability in the situations provided by law;
- withdrawal of consent at any time, without affecting processing carried out before withdrawal;
- lodging a complaint with the Romanian National Supervisory Authority for Personal Data Processing.
To exercise your rights or ask a question about your data, email contact@teniral.ro. We may ask for additional information strictly to verify your identity before answering the request.
